Open Swim Slots Available!

Open swim slots are still available beginning Monday, July 27! For those families who have not been able to use the pool this summer, this is a perfect opportunity to book your reservations! 

For those of you asking if members who have already booked their three reservations can book more if slots are available, the Board will re-evaluate once we get a better idea of usage. The new system has only been open for less than 48 ours so let’s give all of a members a chance to book their reservations. We also want to give members with more erratic schedules the opportunity to book reservations throughout the week.

Also, if you were unable to book an EBS slot for this coming week, lap lanes are always available during Open Swim. Please be mindful of lap lane etiquette: one swimmer per lane, absolutely no exceptions (per MCHHS).  No reservations for lap lanes will be available outside of EBS.  If another member is waiting to swim laps, please limit yourself to 30 minutes.

Finally, thank you for your patience and support as we try new procedures to make Palisades more accessible to all. 

Stay safe and healthy,
Lee Graeff
President, Palisades Pool

_________________________________________________________________
For all Open Swimming reservations beginning Monday, July 27:

  • Each Palisades member may make up to three Open Swim reservations per week and three Early Bird Swim (EBS) reservations per week. (Monday through Sunday). No exceptions.  

  • The name on the reservation must match the name of the member who arrives at the pool. Any reservation changes must be made in the reservation system.

  • NO SUBSTITUTIONS for reservations: you cannot substitute a guest for a family member, or one family member for another. You also cannot substitute another unrelated pool member for a member of your family. Again, all reservations changes must be made through the reservation system.

  • Reservations for both Open Swim and EBS will open Friday evening for the entire week (Monday through Sunday). Again, members can reserve up to three Open Swimming slots and three EBS slots per week.

  • You must cancel your reservation if you are not going to use your Open Swim or EBS slot. We ask that you cancel at least one hour before your reservation, preferably the night before.

  • Members who make more than the allotted reservations per week or fail to show up for their Open Swim session or EBS slot without canceling that session, will receive one warning. After the first warning, a second violation of these rules will result in a loss of reservation privileges for the entire family for one week. A third violation will result in a loss of reservation privileges for the entire family for two weeks. Additional violations may result in termination of the family membership for the rest of the season.

  • This season, Palisades is for use by members only. No guests are permitted. Any misuse of membership, including allowing others to use your membership or trying to pass a guest off as a member on your account, may result in a 7 day suspension for the entire family’s membership.

And now for other information and updates:

  • Please contact Palisades (programs@palisadespool.com) if you or your family member tests positive for COVID and has visited Palisades in the past 14 days. A number of local pools recently announced that employees or members have tested positive for COVID.

  • As always, please be kind and respectful to Palisades staff and other members. 

  • Be kind to others and cancel your reservation when you are not able to make it. If you book a reservation for the whole family and one member cannot come, you can now edit that reservation and take only that member off without having to cancel the whole reservation.

  • Late Bird Swim will end Friday, July 24th while  Early Bird Swim will end on Friday, August 14. 

  • In order to clean pool furniture in between open swimming slots, we limited the number of chairs on the pool deck. If you arrive during the latter part of your open swimming slot, consider bringing your own chair. You can also sit on the lawn in your own chair as the Palisades furniture must stay on the pool deck. In addition, please do not move any pool furniture. They are pre-arranged for the safety of our members and to abide by physical distancing guidelines.

  • The women’s and men’s bathrooms, including showers, are available until 30 minutes before the end of each Open Swimming slot.

  • The family bathroom is available for use. Please ask the lifeguards for the code to enter.

Again, we appreciate your patience and cooperation as we adjust pool operating policies and procedures based on your feedback. We hope that these changes will allow more members to enjoy Palisades Pool this summer.

Membership Update – Important Information

We have an important change that will affect all Palisades members regarding Open Swim reservations. Many members have been unable to book an Open Swim reservation this season. In order to give all of our members the opportunity to use the pool this summer, we have decided to limit Open Swim reservations beginning Monday, July 27. In addition to limiting reservations, we are also changing how the reservation system works. The system will open Friday evening and members can reserve slots for the entire week (Monday through Sunday).

For all Open Swimming reservations beginning Monday, July 27:

  • Each Palisades member may make up to three Open Swim reservations per week and three Early Bird Swim (EBS) reservations per week. (Monday through Sunday). No exceptions.  

  • The name on the reservation must match the name of the member who arrives at the pool. Any reservation changes must be made in the reservation system.

  • NO SUBSTITUTIONS for reservations: you cannot substitute a guest for a family member, or one family member for another. You also cannot substitute another unrelated pool member for a member of your family. Again, all reservations changes must be made through the reservation system.

  • Reservations for both Open Swim and EBS will open Friday evening for the entire week (Monday through Sunday). Again, members can reserve up to three Open Swimming slots and three EBS slots per week.

  • You must cancel your reservation if you are not going to use your Open Swim or EBS slot. We ask that you cancel at least one hour before your reservation, preferably the night before.

  • Members who make more than the allotted reservations per week or fail to show up for their Open Swim session or EBS slot without canceling that session, will receive one warning. After the first warning, a second violation of these rules will result in a loss of reservation privileges for the entire family for one week. A third violation will result in a loss of reservation privileges for the entire family for two weeks. Additional violations may result in termination of the family membership for the rest of the season.

  • This season, Palisades is for use by members only. No guests are permitted. Any misuse of membership, including allowing others to use your membership or trying to pass a guest off as a member on your account, may result in a 7 day suspension for the entire family’s membership.

And now for other information and updates:

  • Please contact Palisades (programs@palisadespool.com) if you or your family member tests positive for COVID and has visited Palisades in the past 14 days. A number of local pools recently announced that employees or members have tested positive for COVID.

  • As always, please be kind and respectful to Palisades staff and other members. 

  • Be kind to others and cancel your reservation when you are not able to make it. If you book a reservation for the whole family and one member cannot come, you can now edit that reservation and take only that member off without having to cancel the whole reservation.

  • Late Bird Swim will end Friday, July 24th while  Early Bird Swim will end on Friday, August 14. 

  • In order to clean pool furniture in between open swimming slots, we limited the number of chairs on the pool deck. If you arrive during the latter part of your open swimming slot, consider bringing your own chair. You can also sit on the lawn in your own chair as the Palisades furniture must stay on the pool deck. In addition, please do not move any pool furniture. They are pre-arranged for the safety of our members and to abide by physical distancing guidelines.

  • The women’s and men’s bathrooms, including showers, are available until 30 minutes before the end of each Open Swimming slot.

  • The family bathroom is available for use. Please ask the lifeguards for the code to enter.

Again, we appreciate your patience and cooperation as we adjust pool operating policies and procedures based on your feedback. We hope that these changes will allow more members to enjoy Palisades Pool this summer.

Safe safe and healthy,

-The Palisades Pool Board

Be Kind – Cancel your reservation

Be kind to others and cancel your reservation when you are not able to make it.

You can now cancel one person out of your party without having to cancel and rebook your entire party. If you book a reservation for the whole family and one member cannot come. You can now edit that reservation and take only that member off without having to cancel the whole reservation.

No EBS on Tuesday, July 21st

There will be no EBS on Tuesday, July 21st.  The pool will open at 10:30am that day.  We are having some plumbing work done in the men’s room and all water will be shut off.

Pool Chairs

Please do not move the pool lounge chairs or other seating.   They have been set for social distancing.  Also please never move the  Palisades lounge chairs on the lawn as the disinfectant kills the grass!!!! Only personal chairs are allowed on the grass.

We also strongly suggest that if you arrive after the first hour open swim that you bring your own chair. There is a great chance there will not be a chair for you to sit on so please bring your own chair if you arrive in the latter part of your time slot.

Membership Update 7/9/2020: Important Changes

Dear Palisades Members,
Another week, another membership update! As we continue to review feedback from our members and observe usage patterns for open and lap swimming, we have new and important updates to share with you all.

First, some reminders:

  • Members MUST be kind and courteous to Palisades staff and other members. Thank you for your patience.
  • Membersplash now allows members to edit their reservations without having to cancel and rebook.  Members must edit their reservation if the number of individuals in their party for an open swimming time slot has changed, or cancel a reservation entirely if they are not going to use their reservation. Please see the instructions below.
  • Please do not rearrange Palisades pool furniture or move it onto the grass. Members are welcome to use their own chairs or towels to sit on the grass.

Our biggest issue right now is that time slots are booking so quickly that many members cannot get a reservation and are unable to enjoy the pool, especially for lap swimming. We also notice that a number of members are not showing up for their slots or are booking multiple slots in one day.

To address these issues and hopefully allow more members to enjoy the pool, members who don’t show up for their slots without cancelling and/or over book lap lane reservations will face consequences. We are also limiting the number of lap lane reservations to no more than three per week per member. Because of the new Membersplash feature to edit reservations that was unexpectedly released yesterday, we decided not to limit open swimming reservations at this time. 

Open Swimming: No Shows
When an entire party fails to show up for their open swimming slot without canceling their reservation, the members will receive one warning. After the first warning, a second violation of these rules will result in a loss of reservation privileges for the entire family for one week. A third violation will result in a loss of reservation privileges for the entire family for two weeks. Additional violations may result in termination of the family membership for the rest of the season. Again, please edit your reservation if the number of individuals in your party has changed and we ask that you cancel your reservation at least an hour before your scheduled time slot. Please see the instructions below.

Lap Lane Swimming: Reservations Limits, No Shows, and Overbooking
Lap lane swimming (EBS and LBS) is now limited to no more than three reservations per week per member starting Monday, July 13. A week is defined as Monday through Sunday. Members who make more than three reservations per week or fail to show up for their lap lane session without canceling that session will receive one warning. After the first warning, a second violation of these rules will result in a loss of reservation privileges for the entire family for one week. A third violation will result in a loss of reservation privileges for the entire family for two weeks. Additional violations may result in termination of the family membership for the rest of the season. We ask that, if possible, you cancel your reservation at least an hour before your scheduled time slot.

How to Edit/Cancel Reservations
To edit or cancel reservations, log in to your account on the Palisades web site. Click “Manage Account” under the “Membership” tab. Click “My Reservations” in the light blue bar.

  • To edit family members in the reservation, click “Manage.” Add or delete family members and then click “Update Reservation.”
  • To cancel a reservation entirely, click “Cancel.” The system will open a confirmation box. Click “Cancel It” to complete the cancellation process. Please double check that your reservation was cancelled. Click on “My Reservations.” The system should display “No Reservations Found.” 

Again, we hope these changes will allow more members the opportunity to enjoy the pool.

Thank you!
The Palisades Pool Board of Directors

Palisades Pool Calendar

The Montgomery County Department of Health and Human Services (MCHHS) has authorized a limited re-opening of outdoor pool facilities.  In accordance with this directive, the Palisades Pool is open on a reduced capacity to members for open swimming starting on June 22nd, by reservation only.  The Palisades pool, decks, and grounds will be available for use with reduced capacity.  Reservations will be available to members for two-hour time slots, beginning at 9:30 am and ending at 7 pm.

Additionally, Early Bird Swimming is available M-F for 3 sessions from 6:15-7:00 am, 7:15-8:00 am by reservation only.

Pool reservations can be made here.

The pool calendar will be updated at the direction of the Palisades Pool Board of Directors.