There will be no EBS on Tuesday, July 21st. The pool will open at 10:30am that day. We are having some plumbing work done in the men’s room and all water will be shut off.
Please do not move the pool lounge chairs or other seating. They have been set for social distancing. Also please never move the Palisades lounge chairs on the lawn as the disinfectant kills the grass!!!! Only personal chairs are allowed on the grass.
We also strongly suggest that if you arrive after the first hour open swim that you bring your own chair. There is a great chance there will not be a chair for you to sit on so please bring your own chair if you arrive in the latter part of your time slot.
Please see the updated Palisades Pool lap lane reservation policy as well as the lap lane FAQ at: https://palisadespool.com/about-us/2020-palisades-faqs/
Dear Palisades Members,
Another week, another membership update! As we continue to review feedback from our members and observe usage patterns for open and lap swimming, we have new and important updates to share with you all.
First, some reminders:
- Members MUST be kind and courteous to Palisades staff and other members. Thank you for your patience.
- Membersplash now allows members to edit their reservations without having to cancel and rebook. Members must edit their reservation if the number of individuals in their party for an open swimming time slot has changed, or cancel a reservation entirely if they are not going to use their reservation. Please see the instructions below.
- Please do not rearrange Palisades pool furniture or move it onto the grass. Members are welcome to use their own chairs or towels to sit on the grass.
Our biggest issue right now is that time slots are booking so quickly that many members cannot get a reservation and are unable to enjoy the pool, especially for lap swimming. We also notice that a number of members are not showing up for their slots or are booking multiple slots in one day.
To address these issues and hopefully allow more members to enjoy the pool, members who don’t show up for their slots without cancelling and/or over book lap lane reservations will face consequences. We are also limiting the number of lap lane reservations to no more than three per week per member. Because of the new Membersplash feature to edit reservations that was unexpectedly released yesterday, we decided not to limit open swimming reservations at this time.
Open Swimming: No Shows
When an entire party fails to show up for their open swimming slot without canceling their reservation, the members will receive one warning. After the first warning, a second violation of these rules will result in a loss of reservation privileges for the entire family for one week. A third violation will result in a loss of reservation privileges for the entire family for two weeks. Additional violations may result in termination of the family membership for the rest of the season. Again, please edit your reservation if the number of individuals in your party has changed and we ask that you cancel your reservation at least an hour before your scheduled time slot. Please see the instructions below.
Lap Lane Swimming: Reservations Limits, No Shows, and Overbooking
Lap lane swimming (EBS and LBS) is now limited to no more than three reservations per week per member starting Monday, July 13. A week is defined as Monday through Sunday. Members who make more than three reservations per week or fail to show up for their lap lane session without canceling that session will receive one warning. After the first warning, a second violation of these rules will result in a loss of reservation privileges for the entire family for one week. A third violation will result in a loss of reservation privileges for the entire family for two weeks. Additional violations may result in termination of the family membership for the rest of the season. We ask that, if possible, you cancel your reservation at least an hour before your scheduled time slot.
How to Edit/Cancel Reservations
To edit or cancel reservations, log in to your account on the Palisades web site. Click “Manage Account” under the “Membership” tab. Click “My Reservations” in the light blue bar.
- To edit family members in the reservation, click “Manage.” Add or delete family members and then click “Update Reservation.”
- To cancel a reservation entirely, click “Cancel.” The system will open a confirmation box. Click “Cancel It” to complete the cancellation process. Please double check that your reservation was cancelled. Click on “My Reservations.” The system should display “No Reservations Found.”
Again, we hope these changes will allow more members the opportunity to enjoy the pool.
The Palisades Pool Board of Directors
The Montgomery County Department of Health and Human Services (MCHHS) has authorized a limited re-opening of outdoor pool facilities. In accordance with this directive, the Palisades Pool is open on a reduced capacity to members for open swimming starting on June 22nd, by reservation only. The Palisades pool, decks, and grounds will be available for use with reduced capacity. Reservations will be available to members for two-hour time slots, beginning at 9:30 am and ending at 7 pm.
Additionally, Early Bird Swimming is available M-F for 3 sessions from 6:15-7:00 am, 7:15-8:00 am by reservation only.
Pool reservations can be made here.
The pool calendar will be updated at the direction of the Palisades Pool Board of Directors.
The Palisades Pool Board has created a list of FAQ’s to answer questions related to the opening and usage of the facilities for the 2020 season. We are all hopeful for a full opening of the facilities sometime this summer but also need to address and follow the current guidelines provided by Montgomery County Department of Health and Human Services (MCHHS) and/or decisions made by the Palisades Board of Directors on facility usage and limitations.
Please find the FAQ’s at: https://palisadespool.com/about-us/2020-palisades-faqs/
As your volunteer Palisades Pool Board, we are very happy to serve our wonderful and vibrant community. We ask for patience as we simply do not know what the future holds.